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ZAPCERTIFY Candidate & Certification Management System automates the business worklow of credentialing agencies while accommodating their unique business modules. It can be used by any association or credentialing board offering one or more certifications with any type of eligibility, CE reporting, renewal, and audit requirements.

Whether you utilize paper or CBT exams, open or fixed exam windows, CE or point-based recertification -- ZAPCERIFY offers all the flexibility to become your key IT system.
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SYSTEM HIGHLIGHTS
APPLICANTS
  • Profile setup, background reporting
  • Initial certification application
  • ​Fee assessment, payment processing
  • Document uploads, eligibility verification
  • Application review, decision notification​
CANDIDATES
  • Exam registration, transfer, withdrawal
  • Eligibility file transmission
  • Authorize to test (ATT) notification
  • ​Exam result import, score reports
  • Awarding of credential 
CERTIFICANTS
  • Online certificates, wallet cards
  • Annual billing, AR tracking​
  • Recertification requirement tracking
  • CE reporting, recertification processing
  • Inactive, extension, lapse, reinstatement
PUBLIC, EMPLOYERS
  • Certification verification, directory
  • ​Credentialing statistics
  • Reference uploads
  • Manage affiliations, group payments
  • E-credits, purchase orders, e-vouchers
STAFF
  • Pending work queues
  • Record lookup, review, follow-ups
  • Exception handling, adjustments, refunds
  • Batch imports, data queries, exports
  • Revenue recognition, GL posting 
AUTOMATION
  • Audit selection
  • Status changes
  • Event & time-based e-reminders
  • Membership verification
  • CE activity import​